Estimated timelines will be provided during quotation. Delays may occur due to customs clearance or unforeseen circumstances.
Clients are responsible for:
• Import permits
• Duties and taxes
• Compliance with destination regulations
All shipments include tracking information.
Notify us within 7 days of receiving goods for any discrepancies. We will assess and provide solutions promptly.
Due to custom manufacturing, returns are generally not accepted unless due to manufacturing defects.
• Return requests must be submitted in writing.
• Approved returns require items to be unused and in original packaging.
• Refunds will be issued once goods are inspected.